Last updated: March 2, 2026
We stand behind the quality of every portrait. If you're not completely satisfied with your canvas, contact us within 30 days of delivery for a full refund.
Email us at support@catsketch.com with your order number and reason for the refund. We'll process it within 5–7 business days.
If your canvas arrives damaged, please send us photos within 48 hours of delivery. We will send a replacement at no charge.